The Mayor's Big Bus Chat

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We have big ambitions for buses in West Yorkshire and know that services don’t currently work well for everyone.

We want your feedback on our latest plan for better buses. Have your views changed since the pandemic? What are your key priorities?

We will be using your responses to feed into our ongoing bus improvement plan and ensure we are making changes that local communities want.


Read The Mayor's Big Bus Chat brochure and FAQs, take part in our survey, ask a question or share your bus story



Do you need any information in a different language?

You can select your language at the top of the page

Możesz wybrać język u góry strony

ਤੁਸੀਂ ਪੰਨੇ ਦੇ ਸਿਖਰ 'ਤੇ ਆਪਣੀ ਭਾਸ਼ਾ ਚੁਣ ਸਕਦੇ ਹੋ

يمكنك اختيار لغتك أعلى الصفحة

آپ صفحے کے اوپری حصے سے اپنی زبان منتخب کر سکتے ہيں

Požadovaný jazyk je možné vybrať v hornej časti stránky


About the Bus Service Improvement Plan (BSIP)

We published our Bus Service Improvement Plan (BSIP) in October 2021, and in April 2022 we were notified that we had received an indicative £70m in funding to support activities including reducing fares and consulting on new routes to be introduced. Find out more about our plan by reading The Mayor's Big Bus chat Brochure.

Our Key themes for better buses are:

  • A safe and inclusive bus system - meaning we want to get the basics right by ensuring all our buses and supporting services are accessible by all and suited to different people's needs. This includes designing the bus service for more than just the urban commuter and doing our best to make sure everyone - particularly women, girls and other vulnerable groups - feels safe when using the bus.
  • Better connected communities - we want to make sure buses serve all our region's cities, towns and villages to ensure that people living in them have fair reliable access to all the employment, education and leisure opportunities our region has to offer. This means extended services throughout the day, better frequencies and regularity of service, as well as new models like 'Park and Rides' and 'FlexiBus' services to suit different travel needs.
  • Decarbonisation and integrated and sustainable travel - as part of our region's response to the Climate Emergency, we are committed to reducing dependence on private car use and achieving a net-zero carbon economy by 2038. To support this, buses must also be better integrated as part of a multimodal public transport offer so that alongside rail travel, cycling and walking, passengers are able to make sustainable journeys from door to door.

As well as the key themes, the actions we aim to deliver through the BSIP include:

  • An enhanced, fully inclusive and more cohesive bus network - which takes people where they need to go, when they need to go
  • Clear and simple fare - to make paying for bus travel more affordable, easier, convenient and flexible
  • Improved, more inclusive customer service and support - so passengers have the tools to travel with confidence and help they need if their journey does not go to plan
  • Priority for buses on our road - so journeys by bus are quicker, with less time spent stuck in traffic, and are a viable alternative to the private car
  • More green and better vehicles - to improve the onboard experience and make bus the sustainable choice for travel in West Yorkshire


More information about our BSIP can be found here - Bus Service Improvement Plan information



How can you help?

Having set the foundations for our bus plan, we want your views on how these plans and ideas reflect your ambitions for bus services. We need the opinions of bus users and potential new bus users to make sure any plans we have around buses are fit for purpose and reflect your ideals.

This is just the start – we hope this initial bus conversation will be able to guide the Combined Authority, but we want this to be the start of many bus conversations.


This engagement opportunity is open from 11th July 2022 until 11th September 2022.


If you want to stay up to date about any future bus conversations we have, register to Your Voice to be one of the first to hear about it!


Come and speak to the Your Voice Team

Throughout the Mayor's Big Bus Chat we will be holding drop-in events where you can come and speak to the Your Voice Team.

Take at look at the list below to find your nearest event.

AreaAddressDateTime
Keighley Bus StationBow Street, Keighley, BD21 3PBThursday 21 July2pm - 5pm
Dewsbury Bus Station

Aldams Road, Dewsbury. WF12 8AR

Wednesday 27 July10:30am - 1:30pm
Leeds Rail StationNew Street, Leeds, LS1 4DYTuesday 2nd August7am - 9:30am
Hebden Bridge Town Hall


St. George's Street, Hebden Bridge, HX7 7BY

Thursday 4 August10:30am - 1:30pm
White Rose Shopping CentreDewsbury Road, Leeds, LS11 8LUSaturday 6 August11am - 2pm
Wakefield Bus StationUnion Street, Wakefield, WF1 3AQFriday 12 August8am - 11am
Bradford InterchangeBridge Street, Bradford, BD1 1GYTuesday 16 August10:30am - 1:30pm
Huddersfield Bus Station

Upperhead Row, Huddersfield, HD1 2JN

Thursday 18 August10am - 1pm
The Piece Hall HalifaxBlackledge, Halifax,
HX1 1RE
Tuesday 23 August10am - 2pm
Pontefract Bus StationHorsefair, Pontefract, WF8 1EZWednesday 24 August10:30am - 1:30pm
Castleford Bus StationAlbion Street, Castleford, WF10 1EGMonday 5 September10:30am - 1:30pm
Leeds Bus StationYork Street, Leeds, LS2 7HUTuesday 6 September10:30am - 1:30pm



Have your say by taking part in our survey


Other formats are available including a printable survey and Easy Read survey.

A shorter version of The Mayor's Big Bus Chat survey is available upon request.


Need any extra support?

If you need any extra support to access any of the information on this topic, or want to share your views by email, telephone or in writing, please find the details below:

Email

yourvoice@westyorks-ca.gov.uk

Telephone

0113 2457676 (MetroLine)

In writing

Freepost CONSULTATION TEAM (WYCA)

(no stamp is required)







We have big ambitions for buses in West Yorkshire and know that services don’t currently work well for everyone.

We want your feedback on our latest plan for better buses. Have your views changed since the pandemic? What are your key priorities?

We will be using your responses to feed into our ongoing bus improvement plan and ensure we are making changes that local communities want.


Read The Mayor's Big Bus Chat brochure and FAQs, take part in our survey, ask a question or share your bus story



Do you need any information in a different language?

You can select your language at the top of the page

Możesz wybrać język u góry strony

ਤੁਸੀਂ ਪੰਨੇ ਦੇ ਸਿਖਰ 'ਤੇ ਆਪਣੀ ਭਾਸ਼ਾ ਚੁਣ ਸਕਦੇ ਹੋ

يمكنك اختيار لغتك أعلى الصفحة

آپ صفحے کے اوپری حصے سے اپنی زبان منتخب کر سکتے ہيں

Požadovaný jazyk je možné vybrať v hornej časti stránky


About the Bus Service Improvement Plan (BSIP)

We published our Bus Service Improvement Plan (BSIP) in October 2021, and in April 2022 we were notified that we had received an indicative £70m in funding to support activities including reducing fares and consulting on new routes to be introduced. Find out more about our plan by reading The Mayor's Big Bus chat Brochure.

Our Key themes for better buses are:

  • A safe and inclusive bus system - meaning we want to get the basics right by ensuring all our buses and supporting services are accessible by all and suited to different people's needs. This includes designing the bus service for more than just the urban commuter and doing our best to make sure everyone - particularly women, girls and other vulnerable groups - feels safe when using the bus.
  • Better connected communities - we want to make sure buses serve all our region's cities, towns and villages to ensure that people living in them have fair reliable access to all the employment, education and leisure opportunities our region has to offer. This means extended services throughout the day, better frequencies and regularity of service, as well as new models like 'Park and Rides' and 'FlexiBus' services to suit different travel needs.
  • Decarbonisation and integrated and sustainable travel - as part of our region's response to the Climate Emergency, we are committed to reducing dependence on private car use and achieving a net-zero carbon economy by 2038. To support this, buses must also be better integrated as part of a multimodal public transport offer so that alongside rail travel, cycling and walking, passengers are able to make sustainable journeys from door to door.

As well as the key themes, the actions we aim to deliver through the BSIP include:

  • An enhanced, fully inclusive and more cohesive bus network - which takes people where they need to go, when they need to go
  • Clear and simple fare - to make paying for bus travel more affordable, easier, convenient and flexible
  • Improved, more inclusive customer service and support - so passengers have the tools to travel with confidence and help they need if their journey does not go to plan
  • Priority for buses on our road - so journeys by bus are quicker, with less time spent stuck in traffic, and are a viable alternative to the private car
  • More green and better vehicles - to improve the onboard experience and make bus the sustainable choice for travel in West Yorkshire


More information about our BSIP can be found here - Bus Service Improvement Plan information



How can you help?

Having set the foundations for our bus plan, we want your views on how these plans and ideas reflect your ambitions for bus services. We need the opinions of bus users and potential new bus users to make sure any plans we have around buses are fit for purpose and reflect your ideals.

This is just the start – we hope this initial bus conversation will be able to guide the Combined Authority, but we want this to be the start of many bus conversations.


This engagement opportunity is open from 11th July 2022 until 11th September 2022.


If you want to stay up to date about any future bus conversations we have, register to Your Voice to be one of the first to hear about it!


Come and speak to the Your Voice Team

Throughout the Mayor's Big Bus Chat we will be holding drop-in events where you can come and speak to the Your Voice Team.

Take at look at the list below to find your nearest event.

AreaAddressDateTime
Keighley Bus StationBow Street, Keighley, BD21 3PBThursday 21 July2pm - 5pm
Dewsbury Bus Station

Aldams Road, Dewsbury. WF12 8AR

Wednesday 27 July10:30am - 1:30pm
Leeds Rail StationNew Street, Leeds, LS1 4DYTuesday 2nd August7am - 9:30am
Hebden Bridge Town Hall


St. George's Street, Hebden Bridge, HX7 7BY

Thursday 4 August10:30am - 1:30pm
White Rose Shopping CentreDewsbury Road, Leeds, LS11 8LUSaturday 6 August11am - 2pm
Wakefield Bus StationUnion Street, Wakefield, WF1 3AQFriday 12 August8am - 11am
Bradford InterchangeBridge Street, Bradford, BD1 1GYTuesday 16 August10:30am - 1:30pm
Huddersfield Bus Station

Upperhead Row, Huddersfield, HD1 2JN

Thursday 18 August10am - 1pm
The Piece Hall HalifaxBlackledge, Halifax,
HX1 1RE
Tuesday 23 August10am - 2pm
Pontefract Bus StationHorsefair, Pontefract, WF8 1EZWednesday 24 August10:30am - 1:30pm
Castleford Bus StationAlbion Street, Castleford, WF10 1EGMonday 5 September10:30am - 1:30pm
Leeds Bus StationYork Street, Leeds, LS2 7HUTuesday 6 September10:30am - 1:30pm



Have your say by taking part in our survey


Other formats are available including a printable survey and Easy Read survey.

A shorter version of The Mayor's Big Bus Chat survey is available upon request.


Need any extra support?

If you need any extra support to access any of the information on this topic, or want to share your views by email, telephone or in writing, please find the details below:

Email

yourvoice@westyorks-ca.gov.uk

Telephone

0113 2457676 (MetroLine)

In writing

Freepost CONSULTATION TEAM (WYCA)

(no stamp is required)




Ask a question

Please note, if you have logged into your Your Voice profile, your name will appear with the question. 

If you share personal information or comments that are seen as abusive or harassment we will not share your question publicly but it will still be used in the analysis. 

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  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    I have filled a paper questionnaire in, where do I send it to please?

    Margaret Boyes asked 9 days ago

    Please return your completed survey to Freepost CONSULTATION TEAM (WYCA). A stamp is not required.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    Why are all the sessions during office hours? It means most working people who need to use buses to get to and from work can't have their say. Also, why not allow people to share their thoughts online as opposed to in person?

    Rory asked 15 days ago

    We have tried to arrange the drop-in events at various times of the day to accommodate as many people as possible. The drop-in events are another opportunity for us to promote feedback via the survey - there are no presentations.

    Alternatively, you can also provide us feedback via email or via MetroLine. Please visit mayorsbigbuschat.co.uk for further information.

    We also plan to hold a public webinar during August. Further information will be available on our website shortly.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    An observation. Consultation sessions middle of the day when everyone at work. Typical useless sham.

    James Bovington asked 18 days ago

    We have tried to arrange the drop-in events at various times of the day to accommodate as many people as possible. The drop-in events are another opportunity for us to promote feedback via the survey - there are no presentations.

    Alternatively, you can also provide us feedback via email or via MetroLine. Please visit mayorsbigbuschat.co.uk for further information.

    We also plan to hold a public webinar during August. Further information will be available on our website shortly.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    Why not Halifax for a consultation meeting?

    IanR asked 18 days ago

    We have now finalised the drop-in event at Halifax as follows:

    The Piece Hall - Tuesday 23 August, 10:00-14:00

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    Why are you not coming to Wakefield?

    Preacherman Paul asked 28 days ago

    We have now finalised the drop-in events at our bus stations across the Wakefield district as follows:

    • Wakefield bus station - Friday 12 August, 08:00-11:00
    • Pontefract bus station - Wednesday 24 August, 10:30-13:30
    • Castleford bus station - Monday 5 September, 10:30-13:30
Page last updated: 08 Aug 2022, 08:37 AM