Leeds Rail Station - Sustainable Travel Gateway

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This engagement is now closed.

We would like your views on our proposed improvements to Leeds Station’s entrance and the surrounding area.

The Scheme

Leeds City Council and West Yorkshire Combined Authority have submitted a bid to the Department for Transport’s Transforming Cities Fund for £39.5 million to support the ‘Sustainable Travel Gateway’ project.

If the bid is successful the Council and the Combined Authority will work with Network Rail to deliver the proposed works, which would significantly improve accessibility for pedestrians and cyclists.

Improvements would include:

  • Pedestrianisation of New Station Street and relocation of the existing taxi rank to Bishopgate Street.
  • Improving accessibility through the installation of two passenger lifts from Bishopgate Street to the station entrance on New Station Street
  • Environmental improvements to Neville Street and Dark Neville Street including enhanced lighting, road surface and pavement treatments and urban art installations
  • Installing high quality cycle infrastructure on Neville Street, and improvements to cycling infrastructure in surrounding communities
  • A high quality 700-space cycle hub with electric charging points at the station
  • New commercial space to be built within the cycle hub land

Removing heavy traffic from outside the station will allow pedestrians and cyclists to travel directly into the city centre with ease. The installation of two passenger lifts will provide further options for step-free access from Bishopgate to the station entrance, instead of having to use the rear and side entrance which are the only current level-access options. This will significantly improve access for people using wheelchairs or pushchairs, and for people with mobility issues.

If planning permission is granted and funding is secured, the works are likely to start later this year.


Have your say

To help you understand the proposals, a number of concept drawings and a map of the works can be found using the ‘documents’ and 'Images' sections of this page, or at one of our public drop-in events. Members of staff will be available at these events to answer any questions you may have.

You can find out more and give us your comments in a number of ways:

  • Online using the link below
  • Via email: keytothenorth@leeds.gov.uk
  • By post: Freepost CONSULTATION TEAM (WYCA)
  • Ask us a question using the Q&A tool below
  • In person at one of our drop in events within Leeds Station on Monday 10, Wednesday 12 and Friday 14 February from 7am to 12pm.

Please contact us if you would like any information in large print or braille format.

This engagement is now closed.

You can also use the 'stay informed' tool to sign up to our mailing list for updates on the development of this project.

Additionally, you can register to be added to the Your Voice community where you will receive information on opportunities to have your say on a variety of projects.


Next steps

Feedback will be analysed following this consultation and used to amend the plans where possible.

This engagement is now closed.

We would like your views on our proposed improvements to Leeds Station’s entrance and the surrounding area.

The Scheme

Leeds City Council and West Yorkshire Combined Authority have submitted a bid to the Department for Transport’s Transforming Cities Fund for £39.5 million to support the ‘Sustainable Travel Gateway’ project.

If the bid is successful the Council and the Combined Authority will work with Network Rail to deliver the proposed works, which would significantly improve accessibility for pedestrians and cyclists.

Improvements would include:

  • Pedestrianisation of New Station Street and relocation of the existing taxi rank to Bishopgate Street.
  • Improving accessibility through the installation of two passenger lifts from Bishopgate Street to the station entrance on New Station Street
  • Environmental improvements to Neville Street and Dark Neville Street including enhanced lighting, road surface and pavement treatments and urban art installations
  • Installing high quality cycle infrastructure on Neville Street, and improvements to cycling infrastructure in surrounding communities
  • A high quality 700-space cycle hub with electric charging points at the station
  • New commercial space to be built within the cycle hub land

Removing heavy traffic from outside the station will allow pedestrians and cyclists to travel directly into the city centre with ease. The installation of two passenger lifts will provide further options for step-free access from Bishopgate to the station entrance, instead of having to use the rear and side entrance which are the only current level-access options. This will significantly improve access for people using wheelchairs or pushchairs, and for people with mobility issues.

If planning permission is granted and funding is secured, the works are likely to start later this year.


Have your say

To help you understand the proposals, a number of concept drawings and a map of the works can be found using the ‘documents’ and 'Images' sections of this page, or at one of our public drop-in events. Members of staff will be available at these events to answer any questions you may have.

You can find out more and give us your comments in a number of ways:

  • Online using the link below
  • Via email: keytothenorth@leeds.gov.uk
  • By post: Freepost CONSULTATION TEAM (WYCA)
  • Ask us a question using the Q&A tool below
  • In person at one of our drop in events within Leeds Station on Monday 10, Wednesday 12 and Friday 14 February from 7am to 12pm.

Please contact us if you would like any information in large print or braille format.

This engagement is now closed.

You can also use the 'stay informed' tool to sign up to our mailing list for updates on the development of this project.

Additionally, you can register to be added to the Your Voice community where you will receive information on opportunities to have your say on a variety of projects.


Next steps

Feedback will be analysed following this consultation and used to amend the plans where possible.

Do you have any questions? Ask them here....

Q&A

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    After 20 years of trying to be sustainable and using the bus to get to work in the employment area south of the station I have been forced by Leeds City Council, First and Metro to abandon that in favour of the car because the No 1 bus route (which used to be a good north-south service) now terminates at the Merrion centre and means a 20 minute walk to/from the bus/work in extreme wind (Bridgewater Place) and rain. First also used it as an excuse to reduce bus frequencies. What are you going to do to ensure that frequent transport routes through the city centre are re-established? There was no consultation about the termination of routes at the Merrion Centre and the response from Metro was that it "accepted that it would cause hardship" - unacceptable. It is absolutely vital that Leeds establishes some form of rapid transit system such as a tram or rapid bus transit to provide connections from the suburbs through the city centre. PS it now takes 25 minutes to drive instead of 1hour 15 minutes on the bus - which demonstrates that Leeds has got its priorities wrong - it should be ensuring good rapid public transport that beats private travel.

    Mike A asked 4 months ago

    Thank you for your enquiry and please accept our apology for the delay in responding. We have contacted First buses, who have explained that they intend to restore routes including the No 1 to Beeston on completion of the works to The Headrow, while taking into account the phased service return post-COVID 19. As a city we are looking at a mass transit solution, which is at an early stage.

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    When will there be investment in public transport in West Yorkshire outside the greater Leeds area? I'm 55. Can I expect any in my lifetime? For every pound invested in public transport outside Leeds in the last five years, how many hundreds of pounds have been invested in greater Leeds? Then compare the population of the two areas and draw your own conclusions. Cheers.

    rih2010 asked 5 months ago

    Thank you for your enquiry and please accept our apology for the delay in responding.  The West Yorkshire Combined Authority’s Transport Strategy outlines proposals for investment and improvements in the region’s transport network up to 2040. It can be found at www.westyorks-ca.gov.uk/improving-transport/transport-strategy/

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    Why are there no USB phone charging points on Leeds Ciuu TY Station Concourse? Passengers are encourage to buy mo ole tickets but if your phone is low or out of charge you can’t progress through the barriers. Trackside there are only phone charging points on Platform 8.

    J3nn31 asked 4 months ago
    Thank you for your feedback. This would be within Network Rail's remit and we will pass your feedback onto them.
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    how are you going to help people with dementia orientate to the new space please? a lady I am working with missed the chance to go to a drop in and I just got the dates which are all passed

    gwen oates asked 5 months ago

    The design includes for new lighting and the removal of vehicular traffic on New Station Street. These changes contribute to creating a safer environment for all people, particularly people whose cognitive abilities mean they do not perceive risk easily. The paving surfaces will be selected to avoid any excessive contrasting patterns which could be a source of confusion for people with dementia. Similarly, New Station Street retains the familiar kerbed pathways which allow people to avoid the lower surface which will be shared with cyclists. 

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    Why don't they allow us to exit the station directly from Platform 9 any more? We used to be able to bypass the main barriers and hall during peak time as they allowed us to exit straight to New Station Street? This significantly cut congestion at peak times. In reality, there should be an additional exit from the station here designed as it doesn't make sense to come down the stairs, walk the full length of a platform to go through a barrier, only to double back on yourself!

    LK asked 4 months ago

    Thank you for your feedback. This would be within Network Rail's remit and we will pass your feedback onto them.

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    Has there been any consideration given to making better use of the space underneath the train station that is currently used for car parking? I think there is a huge opportunity to convert this pace over to cycle parking and deliver something similar to what has been achieved at Utrecht station in the Netherlands. If a network of dedicated cycle paths were across the city that all led back to a giant cycle parking hub under the station, that would be a game changer for enabling sustainable commuting.

    Nathan M asked 4 months ago

    The proposed cycle hub developed as part of the scheme uses an area under the station which is currently unused. As part of the future development of the station Network Rail are actively looking at how other areas below the station can be brought into use in the future to support the vision to develop the station within the operational constraints that the space poses.

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    What is needed around the train station are shared spaces that every type of vehicle can use. Taking away road space from motor vehicles is not the answer, but I suppose that depends on what your real aim is. These proposals are going to increase the traffic on the surrounding roads, especially Bishopgate Street. How many people cycle to catch a train ?

    starman asked 4 months ago

    The works at Bishopgate Street are part of a series of interventions throughout the city aimed at reducing the need for traffic to pass through the city centre on route to other destinations and upgrading pedestrian and cycling access, providing people with more choice in how to access the city centre. These interventions will improve connectivity between local motorway networks and Leeds Inner and Outer Ring Roads, providing alternative routing for vehicles not needing to access Leeds city centre. In addition, upgraded highway infrastructure, park and ride facilities and investment in public transport to improve service efficiency and reliability are all aimed at making public transport and alternative travel (cycling, walking etc.) more desirable options for people accessing the city for work and leisure and reducing the reliance on private vehicles.

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    Why doesn't LCC bite the bullet and move the bus station to the rail station and create a true interchange? It would be far more effective in improving travel in and around Leeds. It would be better than these proposed vanity projects.

    Wetherbyrhino asked 4 months ago

    Thanks for your feedback, and although we agree that relocating the bus station to immediately outside the station would be the ideal, unfortunately this is not possible due to a lack of sufficient land in the vicinity of the rail station.

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    These plans look interesting. Considering Neville street is a key cut through for much traffic, and Leeds city centre already being complicated to navigate, how will the flow of traffic be redistributed considering (if I understand correctly) bishopgate st will be mostly or entirely pedestrianised? I work in a business very close to this area and welcome any measures to cut down the volume of traffic in principle but depending on the wider impact to surrounding roads and businesses.

    Matt995 asked 4 months ago

    The works at Bishopgate Street are part of a series of interventions throughout the city aimed at reducing the need for traffic to pass through the city centre on route to other destinations and upgrading pedestrian and cycling access, providing people with more choice in how to access the city centre. These interventions will improve connectivity between local motorway networks and Leeds Inner and Outer Ring Roads, providing alternative routing for vehicles not needing to access Leeds city centre. In addition, upgraded highway infrastructure, park and ride facilities and investment in public transport to improve service efficiency and reliability are all aimed at making public transport and alternative travel (cycling, walking etc.) more desirable options for people accessing the city for work and leisure and reducing the reliance on private vehicles.

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    What happens to The Loop Road if City Square and Quebec Street are closed off?

    Lloydrhino asked 4 months ago

    The works at Bishopgate Street are part of a series of interventions throughout the city aimed at reducing the need for traffic to pass through the city centre on route to other destinations and upgrading pedestrian and cycling access. These interventions will improve connectivity between local motorway networks and Leeds Inner and Outer Ring Roads providing alternative routing for vehicles not needing to access Leeds city centre. In addition, upgraded highway infrastructure, park and ride facilities and investment in public transport to improve service efficiency and reliability are all aimed at making public transport and alternative travel (cycling, walking etc.) more desirable options for people accessing the city for work and leisure and reducing the reliance on private vehicles. With regards the existing loop road, this will be severed in parts of the city centre with private vehicles being unable to travel along its full length; however, local access will be maintained to all areas currently accessed from these streets.

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    Are there plans to allow privately owned electric scooters with helmets and lights on the road? This would alleviate restrictions (like safe storage) of bikes and are cheaper and easier whilst being environmentally friendly. Please don't refer to problems with poorly licenced rental scooters as that is a poor excuse and separate issue.

    hjat123 asked 4 months ago

    Electric scooters are currently prohibited from the highway by national legislation. Until the legislation is changed to grant these vehicles road legal status, Leeds cannot support their use in the public highway.

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    Would it be possible to provide a Faith space/Contemplation room. This would benefit alot of people that I know travel to/from Leeds train station. If Security is a concern you can have the users of the room scan their travel ticket in. This way the usage of the room can be monitored along with who is coming in and out.

    Haroon asked 5 months ago

    Thank you for your feedback. This would be within Network Rail's remit and we will pass your feedback onto them.

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    Why are you having consultations at the train station (for dates that have already passed) when most people will be rushing to catch their train or exitting the train station in a rush?

    MM asked 4 months ago

    Thank you for your email. The dates were announced in January, and although we agree that it is difficult to speak to people who may be rushing through the station, at the same time there is a significant number of people who will spend a longer period of time in the station. We also felt it appropriate to provide people with the opportunity to discuss the proposals with a Council officer who would be able to answer their questions and discuss things in more detail. 

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    Are the combined authority aware that there are many people who use the station that can't get there on a bike. What are option for people from the suburbs, and surrounding areas, people with children, suitcases or those that cannot physically ride? There seems to be an obsession with cycle lanes. Without a mass transport system like Manchester you need to account for cars. Planning needs to also allow for the possibility of improved new technology for cars of the future - that may be less or non-polluting. Are you building in the possibility that people might want to use cars in the future?

    Cmanku asked 4 months ago

    It is important to emphasise that the proposed scheme focuses on providing improved opportunities for both walking and cycling between the city centre and the station. As a city we are also looking at a mass transit solution, and if the Transforming Cities Fund scheme proceeds it will ensure that mass transit can be accommodated at a future date. Although the mass transit proposals are at an early stage, one of the key considerations will be how to link suburban areas with the city centre. In the meantime, one of our main aims is to promote more sustainable methods of travel which not only reduce congestion on the city’s roads, and promote more active and healthier lifestyles, but also contributes to Leeds City Council’s efforts to reduce air pollution and become carbon-neutral by 2030.

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    All the changes seem to relate to the east of the station and there doesn't seem to be any plans for the Aire Street and Princess Square side which is where all the congestion currently occurs. Why is this not included anywhere ?

    MartinF asked 4 months ago

    Thank you for your feedback. The Princes Square and Aire Street areas are outside the scope of this particular scheme, and the land around Princes Square is owned by Network Rail. We will pass your comments to them. 

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    Will there still be access to the Queens Hotel for Private Hire Vehicles?

    Lloydrhino asked 4 months ago

    Thank you for your query. There isn’t currently access to the Queens Hotel for private hire vehicles.

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    Why are you not dealing with the rubbish pick up and drop off facilities for cars at Princess square. It causes congestion and pollution and if you are to improve me and my families access to the station, quick pick up and drop off facilities would do it.

    Dave T asked 4 months ago

    Thank you for your feedback. The Princes Square area is outside the scope of this particular scheme, and is owned by Network Rail. We will pass your comments to them. 

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    Hello I fully support the councils efforts in encouraging cycling as an option but is 700 spaces a realistic number? With respect this is a railway station and the likelihood that there will be that number of cyclists wishing to leave their cycles at the station is minimal. I work on the railway and travel daily to Kings Cross. Even in Kings Cross you are lucky to see any more than 50 cycles left there at any one time. As you can see I’m not alone in my concerns on this issue. The taxi rank being moved on to Bishopgate Street is possibly not such a good idea. From what I can see there is going to be a lift from Bishopgate Street to the New Station Street level of the railway station but what will happen when the lift breaks down? Passengers with disabilities and luggage will have to make their way around towards the Queens to access the station. Is that really what we should be asking passengers to have to do? Let’s not forget that lifts can and do often break down and I would imagine that this lift will see a huge amount of use,and that amount of use will only add to the likelihood of failure and when you take into account that the lift will be in the public realm it will also be open to anti social and vandalistic abuse. I know these comments sound negative but they’re meant to be constructive in hilighting potential problems.

    Mike asked 4 months ago

    Thank you for your feedback. The current cycle hub is also over-subscribed, so we are confident that there is demand for this facility, and as the South Bank area of the city continues to grow, we anticipate this demand will grow further. It is also important to bear in mind that the cycle hub is available for everyone to use, not just people using the railway station. There are two lifts, which gives some resilience, and they are designed to a high specification to keep break-downs to a minimum. 

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    Could escalators be incorporated up to the station as there are a lot of steps and the lifts will be pretty busy with folk with suitcases. I'm really thinking of people who aren't so good and quick with steps but are at that side of the station rather than the other entrances. Also, I can't work out where the entrance to the bike hub is, will they have to go up in the lifts as well or will they be cycling through the pedestrian area?

    Kath of Leeds asked 4 months ago

    Thank you for your email. Escalators were considered but not selected because of maintenance and reliability issues. The entrance to the cycle hub will be located off Bishopgate St, next to the lifts, so cyclists won’t be travelling through the pedestrian area.

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    Will there be enhanced access for taxis? Currently access is chaotic.

    Pat asked 4 months ago

    Thank you for your email. Under the proposed arrangements there would be a six-space taxi rank, with other taxis waiting on Swinegate and Sovereign Street, and a system to alert drivers when a space becomes available on Bishopgate Street. However this is yet to be agreed and finalised. The rank will also be designed so customers using wheelchairs can access vehicles from the correct side of the road (unlike existing arrangements) so the vehicle parked behind will be able to overtake and leave the rank without being delayed. 

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    My wife uses a wheel chair. The area for setting down is often full of Private Hire vehicles and so we have often had to block the road. Hpow will this be managed in the improvements?

    Sammy asked 4 months ago

    Thank you for your feedback. We believe the setting down area you are referring to Princes Square, which is outside the scope of this particular scheme. This area of land is owned by Network Rail and we will pass your comments to them. Under the proposed arrangements there would be a six-space taxi rank, with other taxis waiting on Swinegate and Sovereign Street, and a system to alert drivers when a space becomes available on Bishopgate Street. However this is yet to be agreed and finalised. The rank will also be designed so customers using wheelchairs can access vehicles from the correct side of the road (unlike existing arrangements) so the vehicle parked behind will be able to overtake and leave the rank without being delayed. 

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    Why are you putting steps in front of the station

    Simon asked 4 months ago

    Thank you for your email. We are installing steps on New Station Street to provide better pedestrian access between the station and the city centre, compared to the current layout and design, while relieving congestion between the station and the city centre.  We are also installing two passenger lifts to improve access between Bishopgate Street and New Station Street for people with mobility issues, and for people carrying luggage or using wheelchairs or pushchairs.

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    It would be helpful to know what your plans are for the car drop/collect access and car parking for the western side of the station area which is very congested at peak times particularly with uber taxis hoping for a fare . the mini roundabout on Whitehall Road

    R Lester asked 4 months ago

    Thank you for your feedback. The Princes Square and Aire Street areas are outside the scope of this particular scheme, and the land around Princes Square is owned by Network Rail. We will pass your comments to them. Your comment about Uber taxis is a licensing issue and we will pass this to our licensing team.

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    Please advise if the "Dark Arches" have been considered for motor vehicle drop off and pick up points. I think that this is important because it can separate pedestrian flows from taxi flows as at Manchester Piccadilly today. As well as the current motor vehicle owners, Uber taxi drivers and traditional taxi drivers having a requirements TODAY; a similar requirement will be required in the future for on-demand driver-less Uber style transport.

    OWLarchitecture.com asked 4 months ago

    The Dark Arches form part of the Leeds Integrated Station Masterplan proposals, and this will be considered as part of those.

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    Why is there no mention of Aire Street and the short stay car park or Queens Hotel road, these are the real pinch points for transport. Until there is a proper comprehensive transport plan (Buses that can take bikes, actually go to the train station, bike routes to the suburbs, live tracking for busses, and prosecutions for dangerous driving) there is no option even for the most conscientious but to drive. Hub stations like Cross Gates could even reduce the strain on the station but it has c.20 parking spaces and buses are rarer than the trains

    hjat123 asked 4 months ago

    Thank you for your feedback. The Princes Square and Aire Street areas are outside the scope of this particular scheme, and the land around Princes Square is owned by Network Rail. We will pass your comments to them. There is a comprehensive West Yorkshire Transport Strategy that sets the priorities for the next 20 years and is available from the West Yorkshire Combined Authority. 

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    Why is there no detailed diagrammatic layout of the proposed scheme, indicating the layout of the new taxi rank, position of proposed lifts, layout of pedestrian area etc? The artists impression images are very general and not much use

    Andy B asked 4 months ago

    Thanks for your query. The designs are at the concept stage and we will provide diagrammatic layout of the finalised designs in our next round of consultation.

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    Why is Leeds City Council so obsessed with bicycles? There is no way that the elderly or those with small children will be able to utilise the proposed "high quality cycle infrastructure". The proposal makes no reference to Trolley bus routes or Tram routes in and around the railway station. Yet another massive waste of money .Sustainable travel gateway IT IS NOT !!!!

    bill birch asked 4 months ago

    Thank you for your feedback. We are introducing these facilities to encourage more people to move to more sustainable modes of travel, as part of our city’s efforts to become carbon neutral by 2030. This builds on the work of projects including City Connect. The current cycle hub is also over-subscribed, so we are confident that there is demand for this facility, and as the South Bank area of the city continues to grow, we anticipate this demand will grow further. However, there is still a strong focus on improved walking routes between the station and city centre locations, and improving the experience particularly for the elderly, children, and people with mobility issues. As a city we are also looking at a mass transit solution, and if this Transforming Cities Fund scheme proceeds it will ensure that mass transit can be accommodated at a future date. 

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    The new entrance that has just been completed included new bus stops for easier access from the station, new lighting, new footway and road surfacing, and the redesign of the road layout. What was the point of all this work if you now plan to rip it all up a few months later to pedestrianise the area outside the station? Should the two schemes not have been one?

    Andy B asked 4 months ago

    Thank you for your feedback. The works undertaken by Network Rail and West Yorkshire Combined Authority were interim works to improve access into the station on a temporary basis and meet the existing passenger demand, whilst funds were secured for this larger project which will support an even greater increase in passenger numbers over the next 10 years. The larger project is able to make more holistic improvements for access and create additional space for pedestrians and cyclists.

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    How is it an improvement moving bus stops away from the train station? It is not good for people who are disabled / with luggage / new to the city. For those it only encourages taxi usage. We need a more integrated transport system not a split up one.

    Disabled Leeds Resident asked 4 months ago
    Thanks for your feedback. Although the new bus stops will be moving, it will make it easier for a greater number of pedestrians to exit the station via the main entrance as passenger numbers continue to grow, and will provide access to a range of interchange options so people can travel around the city as efficiently as possible. Much of the pavement on New Station Street will be kerb-less to assist people with luggage and those with mobility issues, and we also believe the new passenger lifts and new directional signage on New Station Street would improve the passenger experience.
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    Never mind the cyclists, what improvements are intended for motorists trying to get passengers to and from the station. The current arrangement is a joke

    Anticyclist asked 4 months ago
    Thank you for your feedback. We believe you are referring to Princes Square, which is outside the scope of this particular scheme. This area of land is owned by Network Rail and we will pass your comments to them.
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    Why don't you learn from the best transport system IN THE WORLD? Switzerland. Almost every single railway station has a bus station right immediately outside. Integrated transport has always been a joke in Leeds (look where the bus station is) and with these proposals you are making it worse. I notice your recent refurb gave a lot more space for (illegal) smokers than buses. There is not a single bus map in Leeds Rail station. The Swiss would laugh at such incompetence. Why don't you copy best practice?

    Paul K asked 4 months ago
    Thank you for your feedback. Although we agree that relocating the bus station to immediately outside the station would be the ideal, unfortunately this is not possible due to a lack of sufficient land in the vicinity of the rail station. As passenger numbers continue to grow, moving the bus stops will make it easier for a greater number of pedestrians to exit the station via the main entrance and will provide access to a range of interchange options so people can travel around the city as efficiently as possible.
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    Why are some of the golden panels at the entrance to the station damaged (I have photographic evidence) and why have the 'finishing touches' not been checked. I have evidence of the fitted gold panels having been marked with paint. It is a great pity that some of the workmanship is evidently of poor quality.

    Jeff Yates asked 5 months ago

    Thank you for your comments. We will pass your feedback on to Network Rail.


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    How will it be sustainable if the great majority of the population don't' cycle? And given a significant proportion of travellers have luggage and have to arrive by taxi or car how can it be a solution to the issues? Shouldn't you spend the money on a special freeaccessible tram route to link to the bus station or a hub with buses/ taxis and parking I'm not aginst the proposals but ot just doesnt solve the problems of a gateway or a 21st ecntiry station arriving in Leeds is very much like going back tthe §960's at present especially on platform 16 we need more lifts inside the station How will it address the traffic congestion at the station? Ismt this a token consultation if the work starts so soon?

    JPM asked 5 months ago

    Thank you for your query. We are introducing these facilities to encourage more people to move to more sustainable modes of travel, as part of our city’s efforts to become carbon neutral by 2030. This builds on the work of projects including City Connect. The current cycle hub is also over-subscribed, so we are confident that there is demand for this facility, and as the South Bank area of the city continues to grow, we anticipate this demand will grow further. As a city we are also looking at a mass transit solution, and if this scheme proceeds it will ensure that mass transit can be accommodated at a future date.This scheme is part of a wider programme of works around the station aimed at prioritising pedestrian and cycle routes while reducing the amount of public vehicles using these roads.We will pass on your comments about lifts to Network Rail.

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    I'm a disabled cyclist. What have you done to accommodate my needs? I have aphasia following a stroke so I can't ask for assistance without my speech getting mistaken for abuse as my frustration at my ability to find words is expressed as profanities & the snowflake generation isn't trained to tell the difference. I can't walk more than a few metres despite being able to ride an ebike. What training for this have you put in place for your staff?

    SpasticHelen! asked 5 months ago

    The new cycle hub will be directly accessible from the cycle lane on Neville Street, and will include electric charging points for ebikes. There will still be cycle stands on platforms. We will also pass your concerns on to Network Rail.

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    Bus connectivity and interchange with rail services in Leeds is currently dire with too few services heading to or nearby the station and the few that do suffer with waiting times at previous stops causing walks to the station, long walks in general from some routes, few services from key employment areas to the station one example being St James Hospital, buses not segregated from traffic flows slowing them down, bus station a long distance from the actual railway station. What in this scheme will improve these current problems?

    Kenton Schweppes asked 5 months ago

    This scheme is part of wider improvements we are looking to make to improve transport connectivity across the city. In the long-term, the city is looking as mass transit which will address some of these concerns. In the meantime, Leeds Council is working in partnership with the West Yorkshire Combined Authority and bus operators to look at the most efficient way of managing interchange.

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    Hello, I really like these ideas, but I do have one concern, which is a large one. That is: will there be improved car access for dropping off/picking up at the station? At present, you can expect to queue for up to 25 minutes at peak time, battle aggressive taxis at the entrance, and then have to navigate an extremely tight entrance and exit to the pick-up point car park (which, judging by the scrapes on the bollards, others haven't navigated as easily as I have thus far!). I'm in favour of moving the taxi rank away, and would welcome a taxi zone, similar to Birmingham New Street, where Uber and taxi firms must exclusively pick-up and drop-off at that set point, freeing up other areas for efficient car transport. I'm all for sustainable options but it's often not possible at all (or costly and takes over an hour) to use public transport to where we are, so driving guests to/from is the only option of an evening or early morning, and sometimes even the best option during the day too.

    Magnitude asked 5 months ago

    Thank you for your query. We believe you are referring to Princes Square, which is outside the scope of this particular scheme. This area of land is owned by Network Rail and we will pass your comments to them. New Station Street is not a pick-up and drop-off point for private vehicles.


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    Hi, I'm a blind traveller. You mention pedestrianising new station street. What will happen to the interchange outside the main entrance of Leeds train station? Also, there are no audible or braille labels on these bus stands to assist blind passengers to locate them. In addition, buses do not always stop at the assigned bus stops here due to other buses waiting etc which can be an issue for visually impaired users. There is the mention of concept drawings and maps on this page. I would like to have tactile maps of the proposed area after the changes have been made please

    Blind user asked 5 months ago

    Thank you for your query. The bus stops will be relocated to new and existing stops on Boar Lane, Infirmary Street and Wellington Street. Although the bus stops will be further away, the new pedestrianised routes will make it easier for people to travel to the stops than previously, especially given the reduction in vehicles using the area. We will look at incorporating audible and braille labels into any new bus stands. We are also more than happy to provide tactile maps of the plans, and maps in other formats, should planning permission be granted and the funding realised.

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    Will there be doors added to the front entrance to the station at some point? I can't see any at the moment

    SA asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    This would be within Network Rail’s remit and we will pass your comments to them.

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    A lot of work refurbishing Leeds train station is still ongoing (the current temporary toilet facilities are horrendous). When these works are finished will these proposal plans mean the money being spent now will have been wasted as what’s been achieved will shortly be replaced again. Clearly a lot of money has already been spent already widening the pavement outside ~ is this going to be a waste of money if the new pavements are to be replaced again. Where will the bus facilities be relocated to for a the hospital, university and airport? I’ve read your answers below to similar questions below and frankly they just appear to pay lip service rather than give actual fact. Most buses are now electric and onward travel from the train station appears to be purely geared up for cyclists with absolutely no regard for commuters whose journey doesn’t either end at Leeds train station or isn’t doable by bike. Before any more money is even considered to be spent commuters need answers ~ not lip service. My elderly parents regularly catch the train to Leeds then a bus to the LGI, my dad battles with mobility issues ~ we {like many} need to understand where you’re moving the bus facilities to before we will get behind any proposal to spend / waste more money which ultimately will leave 1000’s of onward commuters stranded.

    Di Anne asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    In relation to your comments about replacing the previous works, these works were only temporary and the new works are designed to build on these where possible by providing capacity for significantly increasing passenger numbers over the coming years. Work is ongoing to assess where the bus stops will need to be located, and how this effectively links to the whole transport network.

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    1. Does any of this scheme do anything to increase the potential for extra bus services to run from the station? Or does the bus station remain 10 minutes walk away and the limited number of buses from the station stay unchanged? Could there be a free shuttle bus to and from the bus station? 2. The pictures scarcely help as they are so clearly unrealistic. What are you not telling us? 3. Are the schemes for the station, City Square, and Infirmary Street all integrated? You do not say so, which leads to the suspicion of piecemeal development rather than a single plan. 4. New Station Street looks as if it will remain its present unappealing self. Are there any plans to improve the street-level appearance, e.g. of Trinity car park and the office block over the station? You need to make the area look good as well as move people around efficiently.

    ropar asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    An overarching review into bus stop locations in the city centre is ongoing. All of the locations you have mentioned will be included within the study, which will also look at how bus routes are integrated into the wider transport network. The pedestrianisation of New Station Street will not only improve accessibility but also provide an improved public realm. Works to the office block would be part of a different scheme, but part of the overall programme of work for the station. We will produce revised visuals as the plans are developed further.

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    Where will all the busses that use New Station Street go? How many taxis will the rank on Bishopsgate street be for? There are already bus stops on Bishopsgate Street that are regularly used so no more capacity there. Check out how busses use the new stops on Merrion Street for a good example of inadequate room to stop due to closing of The Headrow.

    Chris R asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    The relocation of bus stops from New Station Street is being considered as part of a wider bus stop strategy for the city centre, which is currently being reviewed. The new bus stops on Merrion Street are a temporary measure.

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    As regards the proposals, I am concerned that Bishopgate Street does not have the space for a taxi rank, without causing extreme congestion to other traffic using Bishopgate Street, particularly buses that enter the city centre at that point. In similar vein, environmental improvements to Neville Street and Dark Neville street are likely to reduce traffic flow along this key route into the city centre. Again, particularly for buses. Moving bus stops further out of the city centre increases walking time from the other side of the city centre, making it difficult for disabled and elderly people, and hence defeating the purpose of reducing car usage in the city centre by getting people to use public transport.

    Pauline Armitage asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    The taxi rank will be built to accommodate space for six vehicles and will be built as a lay-by so as not to obstruct other traffic. There will be waiting areas for other taxis on Swinegate and Sovereign Street, with a system to alert drivers when space becomes available on Bishopgate. However, this is yet to be finalised and agreed. The works to Neville Street and Dark Neville Street are part of a series of improvements which aim to reduce the volume of traffic and create a more pedestrian-friendly area by reducing the number of cars, improving the public realm, reducing walking times between city centre locations, and reduce carbon and pollution. The relocation of bus stops is being considered as part of a wider bus stop strategy for the city centre, which is currently being reviewed.

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    What is being done to improve the back of the station being able to drop/pick up people at the station? This is also unsafe for pedestrians as there is no safe place to cross and lots of cars double parked/over taking to try get to and from the station. The city blocks at the roundabout try to get to and past the station. Which is bound to get worse as Channel4 building completes

    Ben J asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    The Princes Square area is outside the scope of this particular scheme, and is owned by Network Rail. We will pass your comments to them.

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    I read with interest the questions and answers here. Please would you tell what is happening about short and long stay carparks. As another person has mentioned - people arrive at the station with lots of heavy luggage as they travelling to an airport. It is difficult to manage this amount of luggage on a bus. Car parks are a necessary evil.

    Shirley Morley asked 4 months ago

    Thank you for your enquiry and please accept our apologies for the delay in responding. 

    The short and long stay car parks are owned by Network Rail, and we will pass your comments to them.