Leeds New Station Street Improvement Works

The West Yorkshire Combined Authority, in partnership with Leeds City Council and Network Rail, is transforming the area outside the main station entrance to create a more attractive space.

This area (New Station Street) is used by 35,000+ people every day to catch a train, bus, pick up a taxi or walk to/from the city centre.

Plans include:

  • Enlarging the pedestrian forecourt area and widening the pavement from there down to the Queen’s Hotel
  • Moving the bus shelters to line up with the new kerb line and space them out so there’s more room to wait for a bus
  • Creating a new additional pedestrian crossing to make it easier to get across New Station Street

The proposed changes should make a big improvement to the environment outside the main entrance, making it more spacious, more inviting and easier to use for bus passengers and pedestrians. The facilities for taxis, cycle access and the bus services using the stops will remain the same.

We want to make a significant difference to the look and feel of this important ‘gateway’ to Leeds and the wider city region. We want visitors to get a great first impression of our city as they come out of the station onto New Station Street.

Update:

Construction works have now commenced on New Station Street and are due to finish in autumn 2019.

New Station Street buses have been diverted to facilitate construction works and will resume as normal following completion of the works.

The temporary diversion details are as follows:

Alighting services 7, 7A, 7S, 40, 64, 444 & 446 will operate via Mill Hill and Bishopgate Street.

The First Direct shuttle bus will now pick up passengers from the Queens Hotel loading bay on Bishopgate Street, (next to bus stop Z1).

Leeds station improvements

This scheme is part of the initial stage of the wider masterplan for the station together with the new station roof and platform zero works. Find out more about what else is happening by visiting the Network Rail website (opens in a new window).

How do I find out more?

Via email: yourvoice@westyorks-ca.gov.uk

Telephone: Network Rail Helpline, 03457 114 141

The West Yorkshire Combined Authority, in partnership with Leeds City Council and Network Rail, is transforming the area outside the main station entrance to create a more attractive space.

This area (New Station Street) is used by 35,000+ people every day to catch a train, bus, pick up a taxi or walk to/from the city centre.

Plans include:

  • Enlarging the pedestrian forecourt area and widening the pavement from there down to the Queen’s Hotel
  • Moving the bus shelters to line up with the new kerb line and space them out so there’s more room to wait for a bus
  • Creating a new additional pedestrian crossing to make it easier to get across New Station Street

The proposed changes should make a big improvement to the environment outside the main entrance, making it more spacious, more inviting and easier to use for bus passengers and pedestrians. The facilities for taxis, cycle access and the bus services using the stops will remain the same.

We want to make a significant difference to the look and feel of this important ‘gateway’ to Leeds and the wider city region. We want visitors to get a great first impression of our city as they come out of the station onto New Station Street.

Update:

Construction works have now commenced on New Station Street and are due to finish in autumn 2019.

New Station Street buses have been diverted to facilitate construction works and will resume as normal following completion of the works.

The temporary diversion details are as follows:

Alighting services 7, 7A, 7S, 40, 64, 444 & 446 will operate via Mill Hill and Bishopgate Street.

The First Direct shuttle bus will now pick up passengers from the Queens Hotel loading bay on Bishopgate Street, (next to bus stop Z1).

Leeds station improvements

This scheme is part of the initial stage of the wider masterplan for the station together with the new station roof and platform zero works. Find out more about what else is happening by visiting the Network Rail website (opens in a new window).

How do I find out more?

Via email: yourvoice@westyorks-ca.gov.uk

Telephone: Network Rail Helpline, 03457 114 141

We have created an extensive list of frequently asked questions which you can find on our Leeds New Station Street engagement page. However, if you have another question, please write it here and we will try to get a response back as soon as possible.

Q&A

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  • Hi. Will there be signs up in the trainstation so people know where the taxi rank will be? Will the taxi rank be where it is on new station street or will the move it somewhere else and If they do move the rank will it be easy for wheelchair accessible to access?

    Arfan asked 2 months ago

    The New Station Street scheme will not affect the taxi rank area or how it operates and will therefore remain as it is currently.  All existing signage will be replaced so there will be signs to direct passengers to the taxi rank following the works.

  • You say that 35,000+ people use New Station Street every day. So why do your plans continue to funnel them all onto a 2 metre wide pavement under the hotel overhang? Why not pedestrianise the entire width of the road? Re-route the buses so that they stop somewhere else nearby and have taxis using the Wellington Street entrance. New Station Street should be a pedestrian plaza.

    Chris Foren asked 4 months ago

    The scheme is a relatively modest part pedestrianisation of New Station Street and it was designed around accommodating the existing levels of access by buses and taxis. As such it was impossible to close the roadway under the Queens Hotel portico to buses and taxis as part of this scheme.

    It’s widely recognised that access for pedestrians under the portico is not ideal; at the moment most choose to walk up the west (Queens Hotel) side. The proposals do include a new pedestrian crossing a little further up New Station Street and this should have the effect of making the footway on the east (Bishopgate Street) side more attractive, thus reducing pedestrian congestion under the portico.

    While rerouting buses is obviously possible, relocating the taxi rank would have significant knock on effects across the rest of the city centre and perhaps require a wider consideration of taxi ranking facilities in general.

    Leeds City Council have plans to close City Square to through traffic as part of their City Centre Package scheme and this may involve changes to bus and taxi access to New Station Street. The details of this scheme still have to be decided and liaison is taking place to ensure that the New Station Street improvements are compatible with it.

    In the longer term the Leeds Integrated Station Masterplan (LISM) scheme is likely to involve the complete closure of New Station Street to traffic. This will obviously make a big change to the area and improve connectivity between the station and Leeds City Centre. Liaison is taking place to ensure that duplication of work is minimised and that as much as possible of the New Station Street improvement scheme is reused in the LISM scheme.

  • Will you be bringing back into use the bicycle storage/park opposite the station formerly operated by Evans? This is needed to help reduce the need for public vehicles and matches with the councils want to increase bicycle use across the region. Currently there is a lack of safe storage for bicycles around the station (and Leeds). Limited storage is available at the station but only for those using trains.

    Jacob asked 4 months ago

    Changes to the cycle hub formerly managed by Evans are outside the scope of this scheme. Any enquiries about the cycle hub should be directed to Network Rail.

  • I notice posters on the bus stops and info on this page say that an alternative stop for 4/11/16 is Wellington Street W1. That stop has been suspended for over twelve months due to work on the Majestyk building, which shows no sign of ending. Can you please clarify.

    Adrian asked 5 months ago

    The stop that is being referred to in the question is S1, not W1. W1 is the newish shelter on Wellington Street near the Co-op. S1 and S2 remain suspended, W1 is unaffected by the Majestyk works being some distance away and remains in use.

  • The shuttle bus between Leeds station and the first direct site at Stourton currently picks up from a point approx. half way between the proposed new pedestrian crossing and British Transport Police reception. It sounds as though it will no longer be possible to pick up from this point from 27th January. Has the project team engaged with first direct or with the bus operator involved?

    ACR asked 5 months ago

    Thank you for bringing this to the our attention, the project team were not aware of this.

    The bus service has been discussed with the Combined Authorities Transport Services Department.  They believe that it isn’t a public service bus, only for First Direct employees and therefore is a privately contracted service to First Direct. Unfortunately they don’t know who the operator is otherwise they could let them know as a courtesy.

    Network Rail have therefore been asked to inform First Direct, as the operator of the service would need permission from Network Rail to use the station interchange. The operator will want to know a suitable stop that they can use while New Station Street is closed. The best option for them would be Z3 on Bishopgate Street as it’s not too far away, is in the right direction for First Direct Offices and the stop is only used by a limited number of services.  Network Rail has been asked to relay this information to First Direct also.

  • Are you going to remove the (redundant?) steps to the right of Pret a Manger - they serve no purpose and cause a lot of congestion at the moment. Also level the surfaces - a massive puddle develops there in bad weather.

    MrsL asked 5 months ago

    The scope of the project does not include the removal of the steps to the right of Pret a Manger.  These steps are used for access and deliveries by the Queens Hotel. The footway near the steps will be widened which should make it easier to get past the steps and resurfacing should result in a more level surface.

  • Will you be improving the somewhat precipitous steps from New Station Street down to Bishopgate Street?

    Eric Appleton asked 5 months ago

    The stepped access from New Station Street to Bishopgate Street is not included in the improvement works for New Station Street.

  • Will you be bringing back the free busses to Leeds? Making connectivity between the Bus/Coach station, key areas in the city, and the Train station better? This failed last time because it tried to go everywhere rather than 3 routes like Manchester has.

    M asked 5 months ago

    The primary objectives of the scheme are to improve the pedestrian environment of New Station Street by expanding the public realm area directly outside the main station entrance.

    The project is not involved with providing additional or new bus services. The Combined Authority's transport services team has advised that the 5 service will continue to link various locations around the city centre but there are no plans to bring back a free bus.

  • Why are the changes not doing anything about the horrendous drop off/pick & entrance to the short stay car park near weatherpoons. My mum has visual imparement so I need to ensure I'm there on time to pick her up or so I can escort her to the correct platform. The design at this point makes it so cars are queuing on the roads to get in as you are waiting for taxis' to move so you can get into the short stay car park, the last time I had to drop her on the road as she would have missed her train because the queues were so long.

    CE asked 5 months ago

    This is a relatively small project with improvements confined to New Station Street and therefore the scheme does not incorporate any changes to the drop off area at Princes Square (near Wetherspoons).

    The drop off and pick up point is managed by Network Rail, we will forward your comments to them.
    There may be some modifications to this area associated with the new platform zero proposals being developed by Network Rail on this side of the station. Further information are available via www.networkrail.co.uk/running-the-railway/our-routes/lne-and-em/leeds-station-improvements/.

  • Will the pick up/drop off point on the other side of the station remain?

    Philip Hartley asked 6 months ago

    The New Station Street scheme will not affect the drop off / pick up point at Princes Square (near Wetherspoons ).

  • I welcome the pedestrian improvements but please ensure the 5 city loop bus continues to call at the station forecourt- it is ideal if you are disabled and dont want to be trailing around leeds to find a bus stop - in general please can you try to provide more information posters as to what services serve where and maps of the stops they go from,Will you include these in your plans pls?

    terry1974 asked 6 months ago

    The scheme does not involve changing the services serving New Station Street and therefore the number 5 bus will continue to operate from New Station Street. Services may be reallocated between stops as part of the improvement works.

    The new bus shelters will contain real time information and bus timetable posters and there will continue to be a “how to get there” timetable display directly outside the main entrance of the railway station. Furthermore the project is currently investigating the provision of additional “how to get there” information poster in the service 5 bus shelter as part of the improvement works.

    During the construction works there will be short term disruption to the services and therefore buses will not serve New Station Street during this period.

    See below for information on where the bus services will depart from during the improvement works:

    Service No

    Street

    Bus Stop Number

    4 16 16A

    Boar Lane

    T6

    5

    King Street

    W4

    11 11E 15

    Duncan Street

    K17

    19 19A

    Infirmary Street

    D

    757

    Wellington Street

    S3

    874 875

    Boar Lane

    T8 TBC

    42 4* 16* (*to be confirmed with First Bus).

    Wellington Street near the Co–op.

    TBC - This an additional bus stop being installed


  • Why is the integration with private cars and taxis so poor at Leeds station? I can understand that you don't wish to encourage private car trips to the City centre and to some extent I agree with this, but there are times that driving to the station to drop or pick up a passenger is essential. For example on Sunday evenings when there are no connecting trains to Leeds for the London train. This causes a massive tail back along Aire Street and Whitehall Road East, all the way up Northern Street and even on to Wellington Street (as happened last Sunday). I have seen exactly the same many mornings too! What is needed is an appropriate "kiss and fly" drop off system that is not fouled up by taxi's like Uber and other minicab firms, these should be segregated from other passenger vehicles.

    Ashley asked 6 months ago

    The scheme only affects New Station Street which is used by buses and taxis only. Access by buses and taxis will be unchanged by the scheme (apart from some disruption during construction). The scheme does not involve any changes to the drop off area at Princes Square (accessed via Aire Street). There may be modifications to this area associated with the new platform zero proposals being developed by Network Rail on this side of the station.

  • Whilst the proposals are a move in the correct direction to making the front of the station more inviting, I feel that more work can be done to achieve this inviting approach. Perhaps the proposal of a fully public realm area would be suffice, delineated similar to the likes of East Ham High Street in London where buses are still frequent but the feel for the area is still open. Maybe in future this can be extended beyond the station to connect with the large public area on Park Row to allow free and more inviting movement between Leeds Station and the city centre, as currently the large road disconnects this.

    Jamie asked 6 months ago

    This is a relatively small scheme and the improvements are confined to New Station Street. No changes are planned beyond the northern edge of the Queens Hotel portico as part of this scheme.

    Leeds City Council have plans to close City Square to through traffic as part of their City Centre Package scheme. The details of this scheme still have to be decided and liaison is taking place to ensure that the New Station Street improvements are compatible with it.

    In the longer term the Leeds Integrated Station Masterplan (LISM) scheme is likely to involve the complete closure of New Station Street to traffic. This will obviously make a big change to the area and improve connectivity between the station and Leeds City Centre. Liaison is taking place to ensure that duplication of work is minimised and that as much as possible of the New Station Street improvement scheme is reused in the LISM scheme.

  • Why aren't taxis being removed from this area?

    David asked 6 months ago

    The scheme is primarily about making improvements to the public highway on New Station Street and therefore the relocation of taxis was considered out of scope for the project.  Furthermore it would result in significant disruption with passengers having to walk greater distances to catch their taxi. It would also have significant knock on effects across the rest of the city centre as to where to relocate the displaced taxi rank to and perhaps a wider consideration of taxi ranking facilities across the city centre in general.

  • Why is the path retained on the East side near Queens Hotel? Why not remove and further widen the West side, locating the new crossing further south.

    G asked 6 months ago

    The option of shifting the roadway under the portico to the east and widening the footway on the west side (outside the barbers) was considered by the project team. Unfortunately, this would mean moving the traffic signals immediately to the north of the portico and significant alterations to the kerblines in this area. It would also mean relocating the shared use cycle facility on the east side portico (accessed by the current dropped kerb). These changes would mean that the pedestrian space between Bishopgate Street and the City Square end of New Station Street would be significantly reduced. This area currently becomes crowded at peak times and there was a concern that a reduction in space would cause problems, especially as there would be no safe way to go south (towards the station entrance) because there would be no footway on the east side under the portico.