Bus stop and shelter improvements

Thank you for your enquiry. The Bus Stop and Shelter Improvements Programme is focused on the replacement of existing bus stop shelters and poles based on an assessment of factors including the assets age, usage, and condition (as stated on the Your Voice page). The Programme has not assessed the location of the bus stops, partly because the large number of bus stops in the district (approximately 4000) mean this piece of work would have used a lot of the budget that could be used for providing replacement shelters and poles.

If you are concerned about particular bus stops we suggest that you send the details of these, including the bus stop name and number, to our Contact Us page: Contact us | Metro so that our Highways team can look at it to see if the changes you suggest are possible, and provide a response usually within 28 days.

The franchised network is based on the Network as of March 2024 in terms of origin, via and destination, which reflects the network at the time the decision was taken to franchise. It should be noted that some services sit outside of franchising, which includes services coming into, or going outside of West Yorkshire. These services will be managed under a service permit regime which provides the legal framework for services in this category to operate.

Yes, as part of the Bus Stop and Shelter Improvements Programme we are currently rolling out 200 upgrades to existing Real Time Information (RTI) displays at bus stops, and installing 100 new RTI displays at bus stops which do not currently have RTI provision.

Thank you for your enquiry, and we do understand the need for seating at bus stops to allow more people to use them fully. The Bus Stop and Shelter Improvements Programme is focused on the replacement of existing bus stop shelters and poles based on an assessment of factors including the assets age, usage, and condition. The shelters installed through this programme will be like-for-like with the shelters they replace.

We suggest you submit your request for new seating provision at bus stops, including the bus stop name and number, through our Contact Us page: Contact us | Metro so that our Highways team can look at it to see if it’s possible, and provide a response usually within 28 days.

Thank you for your enquiry. The Bus Stop and Shelter Improvements Programme is focused on the replacement of existing bus stop shelters and poles based on an assessment of factors including the assets age, usage, and condition. The Programme has not assessed the location of the bus stops, partly because the large number of bus stops in the district (approximately 4000) mean this piece of work would have used a lot of the budget that could be used for providing new shelters and poles.

If you are concerned about particular bus stops we suggest that you send the details of these, including the bus stop name and number, to our Contact Us page: Contact us | Metro so that our Highways team can look at it to see if the changes you suggest are possible, and provide a response usually within 28 days.

Thank you for your question. 

People are at the heart of our ambition to improve connectivity across West Yorkshire. We are committed to working with members of the public to ensure navigation remains clear and accessible. The principles of the core network branding will be incorporated into the Weaver Network approach - this work is currently in the final stages of development. 

There will be no changes to the bus stop flags until the new Weaver Network design guidelines are confirmed. As part of the replacement bus shelters and poles package, an initial 40 bus shelters are currently being replaced in a brand-neutral design, but will reuse the current bus stop flags. The branding of these shelters and flags will be updated once the new branding is confirmed.