What improvements have been made at Leeds Bus Station?

    • Changes to the concourse to remove clutter, improve lighting, signage and generally make the environment more attractive
    • Accessibility improvements including new flooring with tactile guidance
    • New internal cladding to give the bus station a more modern and open feel
    • Enhanced passenger waiting and boarding facilities - new and re-aligned stand seating and replacement of bus stand automatic doors
    • Enhanced travel centre facilities which also includes self-service travel facilities and information (to be opened in October)
    • Improved accessible entrances via York Street and Dyer Street.
    • External works to make the building look more attractive including modern cladding to complement the architecture of the Victoria Quarter, plus a new ramp at the York Street entrance for accessibility.
    • A waiting room for bus drivers
    • Installation of a solar panel system, generating electricity to make the bus station more self-sufficient.

    Who is responsible for improving Leeds Bus Station?

    West Yorkshire Combined Authority is responsible for making the improvements at Leeds Bus Station. The Combined Authority works with Local Authorities and businesses across West Yorkshire and York to create economic growth through large and small scale infrastructure projects such as this.

    What was the total cost of making the improvements at Leeds Bus Station?

    The revised cost to improve Leeds Bus Station was in the region of £6.1 million. The increase in costs was due to inflation costs and additional improvements work which was not part of the original project scope.

    The scheme is being delivered by West Yorkshire Combined Authority with funding from the Connecting Leeds programme.

    Why is there no green living wall which was initially in the scope of the project?

    Due to funding constrains and on-going revenue costs for the green living wall, this was removed from the scope of the scheme.

    What is Connecting Leeds?

    In December 2016, Transport Committee considered the submission of the Leeds Strategic Outline Case, which was a £270m package of measures to improve public transport in Leeds District. It included the £173.5m which had previously be identified for the NGT trolleybus project. Further information is available via www.leeds.gov.uk/parking-roads-and-travel/connecting-leeds-and-transforming-travel (external link).

    Why is there no water fountain at the bus station?

    The Combined Authority is not currently providing any water fountains at their bus stations. This decision is being reviewed.

    Why are there still roof leaks at the bus station following the refurbishment works?

    The original scope of the scheme did not include works to the roof. However, we have managed to secure a small amount of funding to address the minor leaks, which have been resolved as part of the project. The Combined Authority is currently investigating the possibility of further works to address the remaining leaks.

    Have the number of seats at the bus station been reduced?

    Before the refurbishment works, the bus station provided 9 seats per stand, and this has now been increased to 16 seats per stand. In addition, the comfort of the seating provided has also been improved.

    Who can provide feedback?

    We welcome opinions and feedback from anyone. Whether you travel by public transport, walk, drive, cycle, are a business owner, local resident or just travel through the area. Your views and insight are valuable to us and will help shape our scheme.

    Please share this page with anyone you think would be interested in taking part in the public engagement. If you intend to submit a joint response on behalf of a group or organisation, please share the link with your colleagues or members so they can provide an individual response, should they wish to do so.

    How can I have my say?

    This engagement is live from 6 October until 2 November 2022 (4 weeks).

    Further details of the engagement and the survey can be downloaded via www.yourvoice.westyorks-ca.gov.uk/LeedsBusStation.

    We are keen to hear from local residents, businesses and commuters.

    We are encouraging people to register on www.yourvoice.westyorks-ca.gov.uk to be kept involved and informed about the outcome of the engagement.

    What will you do with the feedback received during the engagement period?

    Your feedback is important, we need to demonstrate that we have taken onboard feedback as part of the on-going development of the wider scheme.

    The feedback provided as part of this engagement will be taken into consideration for future improvements work subject to additional funding availability.

    How will we ensure the engagement will be accessible to people who do not have access to the Internet?

    Hardcopies of the engagement materials can be requested using the MetroLine telephone number 0113 245 7676.

    We are also holding a drop-in events at Leeds Bus Station on Tuesday 18 October, from 10:00-13:00 where officers from the Combined Authority will be available to answer any questions.