Leeds Bus Station Improvements

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We want to know what you think about Leeds Bus Station


We are currently carrying out a survey to assess current satisfaction with Leeds Bus Station. Subject to the proposed improvements securing funding and approval (information on the proposals is provided below), we will re-run this survey 6 months after the construction has been completed. The purpose of carrying out surveys before and after improvement works is to accurately measure satisfaction levels and assess the benefits of the project.


Please note: This survey is not about the proposed improvements of Leeds Bus Station, for which we have already consulted on.


Have your say

To have your say on Leeds Bus Station, please complete our short satisfaction survey by clicking here. The survey is open to contribution on Monday 1st March 2021 - Monday 29th February 2021 at midnight.

Unfortunately, due to the COVID-19 precautions, we will not be holding any face to face events as part of this engagement. However, if you would like to talk to a member of the project team about Leeds Bus Station you can contact us via the methods below. Please also contact us if you require any of this information in an alternative format e.g. braille.

Via email: yourvoice@westyorks-ca.gov.uk

Via our Q&A tool: Ask us a question using the tool at the bottom of this page

Via phone: 0113 245 7676 (MetroLine)

Via post: Freepost CONSULTATION TEAM (WYCA)*

*Please note that, due to the COVID-19 situation, the majority of our staff are working from home and therefore there will be significant delays in receiving any postal contributions. It is strongly recommended that you contact us via another method if possible.



Project Aims

Whilst Leeds has good public transport connectivity including a comprehensive bus network, as a key gateway into the city centre the bus station no longer provides a fitting arrival for a major city.

The Leeds Bus Station Gateway project aims to address this by transforming the environment of the station, through creating a modern and efficient layout that provides a better offer for passengers and makes use of public transport within the city centre more attractive.


Proposed improvements:

  • Changes to the concourse to remove clutter, improve lighting, signage and generally make the environment more attractive
  • Accessibility improvements to include new flooring with tactile guidance and RNIB audio travel information units at bus stand areas
  • Enhanced retail and café facilities with modified frontages
  • Enhanced passenger waiting and boarding facilities - new and realigned stand seating and replacement of bus stand automatic doors and glazing
  • Enhanced travel centre facilities which also includes self-service travel facilities and information
  • Improved accessible entrances via York Street and Dyer Street. Cladding of the frontage walls with high quality materials, possibly incorporating a living wall.
  • Facilities for bus drivers to prepare and eat food and take rest breaks
  • Installation of a solar panel system, generating electricity to make the bus station self-sufficient

*Note that some of the proposals depend on timescale, funding and planning approvals.


Public Engagement

During Autumn 2019, a public engagement was held on the proposed Leeds Bus Station improvements as part of a wider package of improvements for Leeds City Centre that include the Corn Exchange area, Lower Briggate, Meadow Lane and York St. You can find out more about these plans by clicking here.

All feedback received during the engagement has been analysed and used to develop the scheme. We have now published an engagement report which is available to view in the ‘Documents’ section of this page. A 'You Said, We Did' document, which highlights how the feedback was used to inform the scheme, will be published in due course.


Next steps


Following the engagement exercise, the proposed improvement works are set to commence in May subject to funding and approval. Please continue to check the project page for further updates, and let us know if you have any additional questions.

We want to know what you think about Leeds Bus Station


We are currently carrying out a survey to assess current satisfaction with Leeds Bus Station. Subject to the proposed improvements securing funding and approval (information on the proposals is provided below), we will re-run this survey 6 months after the construction has been completed. The purpose of carrying out surveys before and after improvement works is to accurately measure satisfaction levels and assess the benefits of the project.


Please note: This survey is not about the proposed improvements of Leeds Bus Station, for which we have already consulted on.


Have your say

To have your say on Leeds Bus Station, please complete our short satisfaction survey by clicking here. The survey is open to contribution on Monday 1st March 2021 - Monday 29th February 2021 at midnight.

Unfortunately, due to the COVID-19 precautions, we will not be holding any face to face events as part of this engagement. However, if you would like to talk to a member of the project team about Leeds Bus Station you can contact us via the methods below. Please also contact us if you require any of this information in an alternative format e.g. braille.

Via email: yourvoice@westyorks-ca.gov.uk

Via our Q&A tool: Ask us a question using the tool at the bottom of this page

Via phone: 0113 245 7676 (MetroLine)

Via post: Freepost CONSULTATION TEAM (WYCA)*

*Please note that, due to the COVID-19 situation, the majority of our staff are working from home and therefore there will be significant delays in receiving any postal contributions. It is strongly recommended that you contact us via another method if possible.



Project Aims

Whilst Leeds has good public transport connectivity including a comprehensive bus network, as a key gateway into the city centre the bus station no longer provides a fitting arrival for a major city.

The Leeds Bus Station Gateway project aims to address this by transforming the environment of the station, through creating a modern and efficient layout that provides a better offer for passengers and makes use of public transport within the city centre more attractive.


Proposed improvements:

  • Changes to the concourse to remove clutter, improve lighting, signage and generally make the environment more attractive
  • Accessibility improvements to include new flooring with tactile guidance and RNIB audio travel information units at bus stand areas
  • Enhanced retail and café facilities with modified frontages
  • Enhanced passenger waiting and boarding facilities - new and realigned stand seating and replacement of bus stand automatic doors and glazing
  • Enhanced travel centre facilities which also includes self-service travel facilities and information
  • Improved accessible entrances via York Street and Dyer Street. Cladding of the frontage walls with high quality materials, possibly incorporating a living wall.
  • Facilities for bus drivers to prepare and eat food and take rest breaks
  • Installation of a solar panel system, generating electricity to make the bus station self-sufficient

*Note that some of the proposals depend on timescale, funding and planning approvals.


Public Engagement

During Autumn 2019, a public engagement was held on the proposed Leeds Bus Station improvements as part of a wider package of improvements for Leeds City Centre that include the Corn Exchange area, Lower Briggate, Meadow Lane and York St. You can find out more about these plans by clicking here.

All feedback received during the engagement has been analysed and used to develop the scheme. We have now published an engagement report which is available to view in the ‘Documents’ section of this page. A 'You Said, We Did' document, which highlights how the feedback was used to inform the scheme, will be published in due course.


Next steps


Following the engagement exercise, the proposed improvement works are set to commence in May subject to funding and approval. Please continue to check the project page for further updates, and let us know if you have any additional questions.

  • CLOSED: This survey has concluded.

    We would like to know your thoughts about our proposals to improve Leeds Bus Station.

    The Leeds Bus Station project aims to transform the environment of the station, through creating a modern and efficient layout that provides a better offer for passengers and makes use of public transport within the city centre more attractive.

    We recommend, if you haven't done so already, viewing the plans/information available about the proposed improvements, before completing this survey.

    These surveys will be collected by the West Yorkshire Combined Authority and processed in accordance with the Data Protection Act 2018. The data collected will be held only for the duration of the engagement phase of the project.
    The Combined Authority may share your information with Leeds City Council and WSP UK Ltd who are carrying out data analysis on behalf of Leeds City Council. To view our privacy notice, please click here.

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